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Home Forums Q&A [HELP] Spider Farmer Power Strip Problem

last updated by Spider Farmer 4 weeks ago
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    • #11420
      MariusMeyer
      Participant
      Points: 115

      Hello.
      Current Issue:

      – In the Spider Farmer App, I can only toggle between Manual/Auto for the individual power strips.
      – The sensors are displayed in the app, but without values.
      – It seems that the sensors are not being detected or may possibly be defective.
      Power Strip Installation:

      1. Power Strip connected to the power outlet.
      2. Downloaded the Spider Farmer App.
      3. Connected to Wi-Fi.

      Power Strip Sensor Wiring:

      1. 0.25m RJ12 cable connected to Device Slot 1 on the Power Strip.
      2. The 0.25m RJ12 cable connected to a splitter.
      3. From the splitter, a 2.5m RJ12 cable connected to the temperature, humidity, and light sensor.
      4. Another 0.25m RJ12 cable connected to the splitter.
      5. The second 0.25m RJ12 cable connected to another splitter.
      6. From the second splitter, a 2.5m RJ12 cable connected to the 2-in-1 adapter (for light and fan).
      7. Directly connected the 3-in-1 soil sensor to the second splitter using the provided cable.

      Marius Meyer.

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    • #11429
      Spider Farmer
      Keymaster
      Points: 1,536

      Hello, I have seen your question. Please don’t worry. Have you contacted our professional after-sales customer service at [email protected]? The sensor was not detected. There may be a problem with your installation method. Don’t worry. Please send the video of your installation to our professional customer service: [email protected]. We will solve it for you wholeheartedly. Thank you for your purchase and wish you a pleasant day.

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